When you have Internet questions, finding the answer can be tough. That’s why we’ve made it easy and answered the questions you’ve been asking. Need to compare fiber optic Internet to cable? We’ve done it for you. Need to know how to install iTunes? Check out our step-by-step guide. Your questions are our passion – and we’re happy to help.

General Internet FAQs

Do you know what URL stands for? Or what a megabit is? You’ll find the answers to these questions and then some when you visit our general Internet FAQ page. We cover straightforward topics like what dial-up Internet is, and get a little bit more technical when we explain how certain technologies work.

Computer Security

Everyone wants to be safe online. Here you can find ways to keep your computer free from viruses, learn what a virus really is and even find out how to identify the weakest security points of your laptop or PC. These resources are short and sweet – but can make a big difference when it comes to your online safety.

How-To Guides

Sometimes you just want to know what steps to take to set up your modem. Or watch TV online. Or install programs like iTunes. We’ve got a bunch of quick, simple how-to guides that make it easy to do more with your Internet connection.

Common Identity Protection Questions

Few things are more important than protecting yourself online. That’s why we’ve put together a list of helpful tips to keep your online identity safe. That includes things like how to create a secure password and how to prevent and remove potentially harmful viruses that could steal your information.

Internet Comparisons

There are a lot of Internet providers out there – and sometimes it’s hard to tell what they’re really about. Here you can compare different types of Internet technology so you know exactly what to expect from dial-up, satellite, fiber, DSL and cable.

iTunes Help

Need help installing iTunes? Or creating a playlist? We’ve got you covered. If you need iTunes help, check out our step-by-step guides to aid you with things like importing music and creating a playlist.

Internet Equipment Questions

Modems, routers, filters, cables – for your Internet connection to work, it needs the right equipment. These resources explain what a DSL modem is, what you use an Internet card for, and explain the basics, like the difference between a modem and a router. For equipment questions, these guides are for you.

Wireless Internet FAQs

Wireless Internet is a bit technical – that’s why here you’ll learn what a proxy, VPN and Wireless Access Point is. You’ll also learn how to boost your Wi-Fi signal, so you can get the most use out of your wireless Internet connection.